About
How I pivoted to UX design
Being able to contribute to solving problems for people, I’m happy. My journey to product design took back three years ago when I allowed myself to try a new track of interest: Web Development. This really did launch my career in the field and kindled my enthusiasm for user experience design and service design.
I’m grateful for all opportunities that I had to understand better different types of digital products, learn how to work in a development team, and deliver the best possible solutions and impacts to support users besides achieving business goals. I have a strong work ethic and it motivates me to push a little further to improve better version of my work.
I believe that keeping myself humble and a fresh mind would help me develop my empathy, perspective, and being able to generate ideas outside of the box. I want to experience working in different industries and products, not only to just “see the world”, but also to reflect on myself for the question “what did I learn?”. My current interests are human-centric practice management software/web apps, content management software, and consumer applications. Industries and sectors that I’m curious about and looking toward working in are health, finance, environment, and consumer services.
Please contact them directly if you’re interested in getting to know me more and my work.
Experience
Senior UX designer - Finnair
August 2022 - Now
Improve UX in management booking section, support in updating design system
Projects: Reconcepting ancillary buying journey, Icon library, and other small UX features
Product designer - Nordhealth
April 2021 - August 2022
UX research, improve current UI, new feature experience design, build prototype, usability test
Projects: Provet Mobile App, Cubex integration, Xero integration, General Ledger, and various other small feature projects
Visual designer - The F company
Oct 2020 - Apr 2021
Design UI for webpages, create spot illustrations and visual templates for SoMe platforms
Clients: Pa-Hu, Nurminen Logistics, Lexia, Uponor, Praecom, Spanish tourist office, Rakennustieto, GameRefinery, OpenOcean, Arvato, Minjon
Business Developer - BETTZEIT GMBH (Emma UK)
Jan 2018 - Mar 2018
Customer journey and experience in E-commerce; Digital marketing; Customer advisory via cold call, email, and chat, Liaise with the courier to ship packages; Assist with the procurement process.
Education
Information Technology - Business College Helsinki
Jan 2020 - Apr 2021
Fullstack web developer program
Marketing and Management - Claude Bernard University Lyon 1
Sep 2017 - Dec 2017
Marketing and Management in an International Context Curriculum
Business Administration - South-Eastern Finland UAS
Sep 2015 - Dec 2019
Skills
Design: Figma, AdobeXD, Maze, Useberry, Illustrator, UserZoom
Coding: HTML5, CSS, JS framework (ReactJS)